Privacy

Your privacy is important to us. We never save any payment information anywhere. We never share any of your other information with ANYBODY, EVER.

 

Refunds and Exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at danielshandmadeindy@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at danielshandmadeindy@gmail.com.

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Shipping Policies:

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
You can skip the shipping fees with free local pickup at our shop in Nashville, Indiana. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 5 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are by appointment only. You can call (317) 650-4018 or email danielshandmadeindy@gmail.com to schedule.

Currently, we only ship to the US and Canada.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at danielshandmadeindy@gmail.com with your name and order number, and we will look into it for you.

 

Cutting Board Care Instructions:

HAND WASH ONLY with soap and water.

Reapply Odie’s Oil or mineral oil every 2 months to prevent the wood from drying out.

 

Epoxy Coated Table Care Instructions:

Use a microfiber cloth and mild dish soap, or another non-abrasive household cleaner for daily cleaning.

 

Wood does not like abrupt humidity changes. Wood acclimates to whatever humidity it is normally in, there for we DO NOT recommend leaving your piece outside. Most of our pieces are for indoor use only and SHOULD NOT be taken outside, unless it is specifically an outdoor piece.